Fees and charges
We have kept costs as low as possible. However, we do have to charge for some services. To avoid these charges take a look at our top travel tips.
| £ | € | $ | |
| Card purchase fee | £9.95 | £9.95 | £9.95 |
| Monthly/annual charge | Zero | Zero | Zero |
| International P.O.S fee | Free | Free | Free |
| Domestic P.O.S Fee | £0.35 | €0.50 | $0.70 |
| International ATM cash withdrawal fee | £1.00 | €1.50 | $2 |
| Domestic ATM cash withdrawal fee | £1.00 | €1.50 | $2 |
| Load fee | Free | Free | Free |
| Balance enquiry online | Free | Free | Free |
| SMS Balance enquiry | Free | Free | Free |
| PIN reissue | Free | Free | Free |
| Secondary Card | £5.00 | £5.00 | £5.00 |
| PIN reminder | Free | Free | Free |
| Lost and stolen helpline | Free | Free | Free |
| Card Replacement Fee (damaged/lost/stolen) | £5.00 | €7.50 | $10 |
| Refund | Free | Free | Free |
| Credit card loads surcharge | 1.5% | 1.5% | 1.5% |
| Over the counter cash advances in a bank | £4.50* | £4.50 | £4.50 |
| FX Mark Up | 2.75%** | 2.75%** | 2.75%** |
| Transaction Revocation Fee | £10 | £10 | £10 |
| Administration Fee | £25*** | £25*** | £25*** |
| LIMITS | |||
| Minimum Load | £10 | €15 | $20 |
| Maximum single load | £2,500 | €3,125 | $3,750 |
| Maximum total balance | £2,500 | €3,125 | $3,750 |
| Maximum point of sale limit per 24hr period | £1,000 | €1,250 | $1,500 |
| Maximum number of ATM withdrawals per 24hr period | 2 | 2 | 2 |
| Maximum value of single ATM withdrawal | £300 | €620 | $750 |
| Daily ATM withdrawal limit | £500 | €620 | $750 |
| * per transaction plus 2% of the withdrawal amount for over the counter international cash advances | |||
| ** FX Mark Up: 2.75% of transaction amount where the transaction is performed in a different currency to the card |
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| *** In addition, we reserve the right to charge you an Administration Fee for each transaction that you make using your Prepaid Card that results in a Shortfall or increases the Shortfall amount on your Prepaid Card. | |||
Click here for our full terms and conditions.